Q1: Can I have a sample for testing?
A: Surely you can. And the sample cost will be deducted from your batch order.
Q2: Do you accept small quantity order? And what’s your MOQ?
A: We are a professional and comprehensive supplier of beauty care products. We accept mixed batch order, wholesale order and OEM order. LOW MOQ. We often have sales promotion, different discount for different order quantity. So please Follow our Alibaba store.
Q3: What’s your delivery time?
A: For batch order or wholesale order, we usually finish the delivery in 3 to 7 working days. For OEM orders, the delivery time is about 15 working days after confirmation of the artworks, such as logo design, packing box design,etc.
Q4: What is the shipping method for our order?
A: Sea shipping, railway shipping and air shipping are all available. DHL, UPS, FEDEX or TNT or some special shipping route is publicly known for shipping. Our sales staff will offer you a better shipping method according to your order quantity and your address. If you have your own shipping forwarder in China, we can deliver the goods to your forwarder.
Q5: What is your guarantee?
A: We offer 12 months of guarantee for our products, from the date of delivery. If you find bad quality problem, please take and keep photos, video is better for understanding. Send the photo or video to our sales staff. We will check very carefully and make a reasonable compensation for it, by withdraw, or refund or replacement or reissue.
Q6: Songcheng Value Honesty, Integrity and Responsibility Through All Our Business Relationship. Warmly welcome more customers from all over the world, especially from the Belt and Road Initiative.